Gumloop for Support

Spend more time helping your customers

Automate ticket tagging, follow-ups, churn signals, and more — using the tools you already work in.

Powering the best support teams

Case study](/content/blog/how-samsara-streamlines-marketing-and-sales-operations-with-gumloop/index.html)

Case study](/content/blog/how-instacart-automated-high-value-outreach-with-gumloop/index.html)

Case study](/content/blog/how-shopify-is-accelerating-ai-adoption-with-gumloop/index.html)

Case study](/content/blog/how-gusto-accelerates-gtm-with-gumloop/index.html)

With enterprise-grade infrastructure and security

Role-based access control

Manage reusable roles, shared credentials, and secrets with scoped access controls.

Virtual private cloud deployments

Deploy Gumloop in your own cloud.

AI model restrictions

Control which AI models teams can use. Set guardrails and enforce spend policies.

Usage monitoring

Track organization-wide credit usage in real time. Implement budget and quota controls to avoid surprises.

Audit logging

Capture detailed audit trails for actions across the organization to understand where data is flowing.

AI proxy support

Bring your own API keys and route requests through your own proxy.

Single Sign-On

Securely streamline identity and access management.

Zero Data Retention

Gumloop never uses customer data to train AI models. For third-party models, we have Zero Data Retention (ZDR) agreements and Data Processing Addendums (DPAs).

SOC 2 Type II Certified

Gumloop is committed to security, and is compliant with SOC 2 Type II and GDPR. Visit trust.gumloop.com to learn more.

Resources to help you go further

Self-paced courses, live cohorts, and expert-led webinars to help your team go further with AI.

[**Gumloop University**

Self-paced courses and certifications — from your first agent to advanced multi-step workflows.](https://university.gumloop.com/) [**Live Cohorts**

Group workshops where you build alongside other teams — taught by Gumloop experts.](/content/cohorts/index.html) [**Webinars**

Live demos, deep-dives on new features, and expert sessions you can join or watch on-demand.](/content/webinars/index.html) [**Documentation**

Step-by-step guides, API references, and best practices for building production-ready agents.](https://docs.gumloop.com/)