Turn bugs and customer feedback into action

Auto-triage incoming issues, create tickets, spot patterns across reports, and keep your team in sync through natural conversation.

Powering the best support and CX teams

Case study](/content/blog/how-samsara-streamlines-marketing-and-sales-operations-with-gumloop/index.html)

Case study](/content/blog/how-instacart-automated-high-value-outreach-with-gumloop/index.html)

Case study](/content/blog/how-shopify-is-accelerating-ai-adoption-with-gumloop/index.html)

Issue Ticketing

5 steps

The user wants me to create a bug ticket for Meridian Corp's broken CSV export issue. I have both Jira and Linear connected. I'll create it in Jira since this is a support/bug context. Let me also check Zendesk since this is a support agent context.

I'll go ahead and create the bug — I'll pull up the available projects to pick the right one for this issue.

Fetching Jira projects

Fetching Linear projects

Filing the bug ticket now in your issue tracker.

Done — here's what I created:

🐛 BUG-4192 — Meridian Corp: Broken CSV Export Priority: High · Type: Bug · Tags:csv-export, meridian-corp

Summary: Meridian Corp users are unable to successfully export data as CSV. Export either fails or produces an unusable file.

Logged details:

• Account: Meridian Corp
• Source: Slack (via Support Agent)
• Severity: High

✅ BUG-4192 is now linked to the following existing CSV export issues:

This is the 5th reported instance of CSV export issues in the last month — 3 of the linked tickets are still open with no resolution. Looks like this may be a systemic issue rather than an account-specific one.

Built for support engineers, CX leads, product ops, and on-call teams

Triage and ticket, Weekly pattern digest, Feature request roll-up, Outage and escalation

1. Give your agent superpowers by connecting apps

Every report, triaged. Every pattern, surfaced.

AI agents watch your channels, dedupe your tickets, and ship pattern digests so your team responds proactively, not reactively.

With enterprise-grade infrastructure and security

Role-based access control

Manage reusable roles, shared credentials, and secrets with scoped access controls.

SOC 2 Type II Certified

Gumloop is committed to security, and is compliant with SOC 2 Type II and GDPR.