# Turn bugs and customer feedback into action

Auto-triage incoming issues, create tickets, spot patterns across reports, and keep your team in sync through natural conversation.

## Powering the best support and CX teams

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Case study](/content/blog/how-samsara-streamlines-marketing-and-sales-operations-with-gumloop/index.html)

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Case study](/content/blog/how-instacart-automated-high-value-outreach-with-gumloop/index.html)

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Case study](/content/blog/how-shopify-is-accelerating-ai-adoption-with-gumloop/index.html)

## Issue Ticketing

### 5 steps

The user wants me to create a bug ticket for Meridian Corp's broken CSV export issue. I have both Jira and Linear connected. I'll create it in Jira since this is a support/bug context. Let me also check Zendesk since this is a support agent context.

I'll go ahead and create the bug — I'll pull up the available projects to pick the right one for this issue.

Fetching Jira projects

Fetching Linear projects

Filing the bug ticket now in your issue tracker.

Done — here's what I created:

* * *

🐛 **BUG-4192** — _Meridian Corp: Broken CSV Export_ **Priority:** High · **Type:** Bug · **Tags:**`csv-export`, `meridian-corp`

**Summary:** Meridian Corp users are unable to successfully export data as CSV. Export either fails or produces an unusable file.

**Logged details:**

- Account: Meridian Corp
- Source: Slack (via Support Agent)
- Severity: High

* * *

✅ **BUG-4192** is now linked to the following existing CSV export issues:

| Ticket      | Account        | Status       | Reported   |
|-------------|----------------|--------------|------------|
| **BUG-3874** | Thrift Bank   | Open         | Feb 14     |
| **BUG-3901** | Cloudcouch    | In Progress  | Feb 22     |
| **BUG-4011** | Squinch       | Open         | Mar 1      |
| **BUG-4089** | YKL           | Open         | Mar 6      |

This is the **5th reported instance** of CSV export issues in the last month — 3 of the linked tickets are still open with no resolution. Looks like this may be a systemic issue rather than an account-specific one.

## Built for support engineers, CX leads, product ops, and on-call teams

Triage and ticket, Weekly pattern digest, Feature request roll-up, Outage and escalation

### 1. Give your agent superpowers by connecting apps

## Every report, triaged. Every pattern, surfaced.

AI agents watch your channels, dedupe your tickets, and ship pattern digests so your team responds proactively, not reactively.

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